Terms of Service for EASTHIGHGEM

Last Updated: 【August 21, 2025】

  • Welcome to the official website of 【EASTHIGHGEM】 (hereinafter referred to as “this Website” or “we”). Before using any services provided by this Website, please carefully read and understand these Terms of Service (hereinafter referred to as “these Terms”). Your access to or use of this Website constitutes your agreement to be bound by these Terms. If you do not agree to any part of these Terms, please immediately cease using this Website.
1. Definitions
  • “This Website”: Refers to the online platform operated via 【https://.easthighgem.com】.
  • “User”/”You”: Refers to any individual or entity that accesses or uses this Website.
  • “Content”: Refers to all information, text, graphics, logos, images, product descriptions, videos, audio, data, and other materials available on this Website.
  • “Products”: Refers to various crystals, minerals, jewelry, and related accessories and supplies sold through this Website.
  • “Order”: Refers to a request submitted by a User to purchase Products through this Website.
2. Eligibility to Use
  • You represent and warrant that:
    • (a) You have reached the legal age of majority in your country or region;
    • (b) You have the legal right and capacity to agree to these Terms and conduct transactions on this Website;
    • (c) All information you provide is true, accurate, current, and complete.
3. Account Registration and Security

Certain features may require you to register an account. You are responsible for:

  • Providing accurate, true, and complete registration information.
  • Safeguarding the security of your account password and assuming responsibility for all activities conducted under your account.
  • Immediately notifying us of any unauthorized use of your account or any other security breaches.
  • We reserve the right to refuse service, terminate your account, delete or edit Content if you provide false information or violate these Terms.
4. Product Information, Purchases, and Pricing
  • Product Descriptions: We make every effort to ensure the accuracy of product descriptions (including color, size, shape, etc.). However, since crystals are natural products, each product is unique and may contain natural inclusions, textures, color variations, and minor imperfections. These are not product quality issues but rather reflections of their natural characteristics. The colors displayed on the screen may vary depending on your monitor settings, and we cannot guarantee absolute accuracy.
  • Claims Regarding Energy and Efficacy: Descriptions on this Website about the energy, spirituality, efficacy, or feng shui effects of crystals are based solely on traditional culture, legends, and personal beliefs, and are not scientifically verified medical facts. These products cannot replace professional medical advice, diagnosis, or treatment. Your purchase and use of the products are based on your personal understanding and belief in their properties, and we make no guarantees regarding their effects.
  • Pricing: All prices displayed on the Website are in United States Dollars (USD). We reserve the right to change product prices with prior notice. The displayed prices do not include applicable taxes and shipping fees, which will be calculated separately at checkout.
  • Inventory: All products are sold on a “while stocks last” basis. In the event of stock shortages, we reserve the right to cancel your order, and will promptly notify you and process a refund.
5. Orders and Payments
  • Your submission of an order constitutes an offer to purchase. Our acceptance of your order is only confirmed when we send the product shipment email, at which point the sales contract formally takes effect.
  • We accept payments via PayPal.
  • You agree to provide current, complete, and accurate account information. You agree to promptly pay all amounts due, as well as related shipping and handling fees.
6. Shipping, Delivery, and Risk Transfer
  • We offer multiple shipping methods for you to choose from. Estimated delivery times are for reference only and not guaranteed delivery dates. We shall not be liable for shipping delays caused by carriers.
  • The risk of loss or damage to the products (e.g., loss or damage) passes to you when the products are delivered to the carrier. Ownership of the products passes to you only after we have received full payment.
7. Return, Refund, and Exchange Policy
8. Intellectual Property Rights
  • All Content on this Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is owned by EASTHIGHGEM or its content suppliers and is protected by international copyright and trademark laws. Unauthorized use of any Content on this Website for any commercial purpose is strictly prohibited without our explicit written permission.
9. User Comments and Submissions
  • If you submit comments, photos, videos, or other content (collectively referred to as “Submissions”) on this Website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, adapt, publish, translate, and distribute such Submissions in any media format (whether now known or hereafter developed). We reserve the right to monitor, edit, or remove any Content that we deem illegal, offensive, threatening, defamatory, obscene, or otherwise objectionable.
10. Disclaimer and Limitation of Liability
  • As-Is Provision: This Website and all its Content, Products, and Services are provided on an “as is” and “as available” basis, without any express or implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Limitation of Liability: Under no circumstances shall EASTHIGHGEM, its officers, or employees be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, loss of data) arising from your use of or inability to use this Website. Our maximum aggregate liability shall not exceed the total amount of the order that gave rise to the claim.
11. Indemnification
  • You agree to indemnify, defend, and hold harmless EASTHIGHGEM, its affiliates, officers, and employees from and against any claims or demands (including reasonable attorney fees) arising out of or in connection with your breach of these Terms or your use of this Website (including but not limited to any Content you submit).
12. Third-Party Links
  • This Website may contain links to third-party websites or services, which are provided solely for your convenience. We are not responsible for the content, privacy policies, or practices of these third-party websites, nor do we endorse them. Your access to any third-party website is at your own sole risk.
13. Modifications to These Terms
  • We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to regularly review this page for changes. Your continued use of or access to this Website after the posting of changes constitutes your acceptance of such changes.
14. Termination
  • If you violate any provision of these Terms, we may terminate or suspend your account and access rights without prior notice and without liability.
15. Severability
  • If any provision of these Terms is deemed illegal, invalid, or unenforceable for any reason, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
16. Governing Law and Dispute Resolution
  • Governing Law: These Terms and any separate agreements between you and this Website shall be governed by and construed in accordance with the laws of the People’s Republic of China, excluding its conflict of laws rules.
  • Dispute Resolution: Any dispute arising out of or in connection with these Terms shall first be resolved by the parties through friendly negotiation. If negotiation fails, either party shall have the right to submit the dispute to the competent court at the place where the defendant is located for litigation.
17. Contact Us

If you have any questions about these Terms of Service, please contact us via: